Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including name, email address, phone number, company details, shipping address, and payment information when you place an order or create an account.

2. How We Use Your Information

We use the information we collect to process orders, communicate with you about your orders, send marketing communications (with your consent), improve our services, and comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We may share your information with service providers who assist in our operations, such as payment processors and delivery partners.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to processing and request data portability. Contact us to exercise these rights.

6. Cookies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for more information about the cookies we use and how to manage them.

7. Contact Us

For privacy-related enquiries, please contact us at hello@arklavo.com or write to us at our registered address in London, United Kingdom.

Last updated: December 2024