GDPR Compliance

Our Commitment to GDPR

Arklavo is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). This page explains how we handle your data in accordance with GDPR requirements.

Your Rights Under GDPR

• Right of Access: You can request a copy of your personal data.
• Right to Rectification: You can request correction of inaccurate data.
• Right to Erasure: You can request deletion of your personal data.
• Right to Restrict Processing: You can limit how we use your data.
• Right to Data Portability: You can request your data in a portable format.
• Right to Object: You can object to certain types of data processing.

Lawful Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Performance of a contract (order fulfillment)
• Legitimate interests (improving our services)
• Consent (marketing communications)
• Legal obligations (tax and accounting requirements)

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Order-related data is typically retained for 7 years for tax and accounting purposes.

International Transfers

When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

Data Protection Officer

For GDPR-related enquiries or to exercise your rights, please contact us at hello@arklavo.com with "GDPR Request" in the subject line.

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner's Office (ICO).

Last updated: December 2025