For international orders, customs duties and taxes may apply depending on your country's regulations. These fees are the responsibility of the recipient and are not included in our shipping costs. We clearly mark all packages with accurate customs declarations to minimize delays.

Once your order ships, you'll receive a tracking number via email. Track your shipment in real-time through your account dashboard or directly on the carrier's website. We provide updates at every stage of delivery.

Shipping times shown are estimates from when your order ships, not from order placement. Production typically takes 3-7 business days depending on decoration method. Total time from order to delivery is usually 7-14 business days for most locations.

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