Reordering custom apparel from Arklavo is quick because your design stays on file, so you do not resend the artwork. There is no minimum, so you can reorder ten pieces or a few hundred. Tell us what you need by email or phone and we take it from there.
How a reorder works
- Contact us with what you want to reorder: the style, color, sizes and quantity.
- We pull your design from the file we keep for you.
- You get a free digital proof to check.
- Nothing is made until you approve the proof.
- Production takes about 2 business days after approval, then US shipping takes 3 to 5 business days.
What stays the same
A reorder follows the same steps as your first order. You still see a proof, and you still approve it before anything is produced. There are no setup fees, and there is no minimum quantity on a repeat order.
Volume discounts on reorders
Volume discounts are applied automatically to each order based on the number of pieces in it. If your reorder is larger than your first order, it can land in a higher tier.
| Pieces in the order | Discount |
|---|---|
| 10 to 23 | 5% |
| 24 to 49 | 10% |
| 50 to 99 | 15% |
| 100 or more | 20% |
Fewer than 10 pieces is welcome too. The discount simply starts at 10.
When to send new artwork
You only need to send a file if something changes. A new logo, a new tagline or a different color is a good reason. Tell us what changed and we will show you the update on the proof. Accepted file types are PNG, JPG, SVG, PDF, AI and EPS. The artwork guidelines explain how to prepare a clean file.
How to reach us
Email info@arklavo.com or call (302) 775-9484. We reply within 1 business hour, Monday to Friday, 9 AM to 6 PM ET. If you have a deadline, say so in your first message. For tight timing, see rush orders.
Frequently asked questions
Do I need to send my logo again?
No. Your design is kept on file, so a reorder does not need the artwork resent.
Is there a minimum for a reorder?
No. Reorders have no minimum, the same as first orders.
Will I see a proof before the reorder is made?
Yes. You get a free digital proof, and nothing is produced until you approve it.
Can I change colors or sizes on a reorder?
Yes. Tell us the style, color and sizes you want this time, and we will build the proof from that.
How long does a reorder take?
About 2 business days of production after you approve the proof, then 3 to 5 business days for US shipping. We also ship worldwide.
Ready to reorder? Request a quote and tell us what you need.