Payment Policy
This page explains how payment works when you order from Arklavo.
When you are charged
Payment is taken when you place your order at checkout. Your order then enters production after payment is confirmed and you approve your free digital proof. Production takes about 2 business days after proof approval.
Prices, taxes and shipping
Prices are shown in your local currency where available and charged in the currency shown at checkout. Applicable taxes and shipping costs are calculated and shown at checkout before you pay. Standard US shipping starts at $4.29, and orders over $150 USD, or the local equivalent, ship free. International customers are responsible for any customs duties, import taxes or fees charged by their country.
International orders
For orders delivered outside the United States, checkout is handled by Global-e, which acts as the merchant of record for that purchase. Your total is shown in your local currency at checkout, and any duties and taxes collected at checkout are shown before you pay.
Discounts
Volume discounts apply automatically at checkout (5% at 10 to 23 pieces, 10% at 24 to 49, 15% at 50 to 99 and 20% at 100 or more). Discount codes are entered at checkout.
Refunds
If a refund is approved under our Refund Policy, it goes back to your original payment method within 14 days. Custom orders are made to your specifications, so see the Refund Policy for when remedies apply.
Questions
Email info@arklavo.com or call (302) 775-9484, Monday to Friday, 9 AM to 6 PM Eastern Time.
Accepted payment methods
We accept the following payment methods at checkout:
- American Express
- Diners Club
- Discover
- JCB
- Klarna
- Maestro
- Mastercard
- PayPal
- UnionPay
- Visa
Payments are processed securely through Shopify's encrypted checkout, or through Global-e's secure checkout for orders delivered outside the United States. Arklavo does not store your full card details.