Arklavo Accessibility Statement
Last Updated: 29/03/2026
1. Our Commitment
Arklavo ("Arklavo," "Company," "we," "us," or "our") is committed to providing an accessible and inclusive digital experience for all customers, including individuals with disabilities. As a business serving both individual consumers and commercial customers, we seek to ensure that our Website and online ordering tools are usable and accessible to the broadest possible audience. We are committed to making reasonable efforts to provide meaningful access to the information, products, and services available through our Website. Capitalized terms not defined in this Accessibility Statement have the meanings assigned in our Terms of Service.
2. Accessibility Standards
We strive to design and maintain our Website in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are widely recognized as an industry benchmark for digital accessibility. Digital accessibility is an ongoing effort. While we work toward alignment with recognized standards, we recognize that accessibility is a continuous process requiring regular evaluation and improvement.
3. E-Commerce and Customization Accessibility
Because our Website includes product browsing, garment customization tools, sizing interfaces, order submission functionality, and account management features, we aim to:
- Provide clear navigation across product categories and custom design tools;
- Offer descriptive alternative text for product images where appropriate;
- Support keyboard navigation for core shopping and checkout functions;
- Maintain readable color contrast for text and interactive elements;
- Provide descriptive labels and error messaging during the checkout process;
- Structure content to assist screen readers and assistive technologies.
We regularly review these features and make improvements as technology and business processes evolve.
4. Ongoing Evaluation and Improvements
We periodically evaluate our Website using a combination of automated accessibility scanning tools and manual review processes to identify potential improvements. Where issues are identified, we work to address them in a reasonable timeframe, taking into account technical feasibility and business operations. Accessibility considerations are incorporated into our design and development processes for new features and updates.
5. Third-Party Platforms and Integrations
Certain functionality on our Website may be provided through third-party service providers, including but not limited to payment processors, shipping providers, embedded media, sizing tools, or other integrations. While we encourage our partners to provide accessible content and services, we do not control and are not responsible for the accessibility of third-party content or platforms.
6. Assistance and Accommodation
If you encounter difficulty accessing any part of our Website, or if you need assistance placing an order, customizing products, accessing account information, or obtaining product details, please contact us:
Email: info@arklavo.com
Mailing Address: 1209 Orange Street, Wilmington, Delaware 19801
We will make reasonable efforts to respond promptly and to provide assistance or an alternative means of access where feasible.
7. Limitations
Despite our efforts, some content or features may not yet be fully optimized for all assistive technologies. Accessibility is an ongoing process, and we appreciate your patience as we continue to enhance our Website.
8. Updates to This Statement
We may update this Accessibility Statement from time to time to reflect changes in our practices, technologies, or applicable guidance. The "Last Updated" date above indicates when this statement was most recently revised.
9. Informational Nature of This Statement
This Accessibility Statement is provided for informational purposes only. It does not constitute a representation or warranty of compliance with any specific legal standard and does not create contractual rights beyond those provided under applicable law.