Every Arklavo order gets a free digital proof before anything is decorated, and nothing goes into production until you approve it. The proof shows your logo on the garment with its placement, decoration size and colors.
Start Designing or get a quote and see your proof before you commit to production.
What your proof shows
- Your logo placed on the actual garment style and color
- The decoration size and position
- For embroidery, the stitch layout, the thread color mapping and the dimensions
- The garment color, and the spelling of any text you submitted
How approval works
- You order, or send your artwork with a quote request.
- Our team checks your file and prepares the digital proof.
- You review it and either approve it or ask for changes.
- Once you approve in writing, production begins.
You can request revisions before production begins, and our design team is available to talk through changes directly.
What to check
Approval is your confirmation of the details, so read the proof closely:
- Spelling of every name and word
- Logo placement and size
- Thread or ink colors
- Garment style, color and the sizes on your order
The sizes you pick are your responsibility, so check the size guide too.
Changes after approval
Once production begins we may be unable to change or cancel an order, and changes can delay it and may affect cost. Review the proof carefully and request every change before you approve. If you spot an issue right after approving, call (302) 775-9484 and we will do our best to help.
Proofs for embroidery and printed orders
For embroidery, our team first converts your logo into a stitch file, and the proof reflects that stitch layout and the thread colors. For DTG and heat press orders, the proof shows the artwork on the garment at the size and position you chose. If your artwork needs simplifying to stitch or print cleanly, we flag it before production and suggest adjustments. See our artwork guidelines for file tips that make the first proof right.
Because we keep your digitized embroidery file on record, a reorder of the same item does not need your artwork again.
What happens next
Production takes about 2 business days after proof approval. US shipping then takes 3 to 5 business days, and you receive tracking by email when the order ships. See shipping for regions and carriers.
If the finished item has a manufacturing defect or does not match your confirmed order, our quality guarantee applies.
Common questions
Do I get a proof for every order?
Yes. Every order gets a free digital proof, including one-piece orders, and nothing is produced until you approve it.
What does the proof show?
Your logo on the garment with its placement, decoration size and colors. For embroidery it also shows the stitch layout, thread color mapping and dimensions.
Can I change my order after I approve the proof?
Once production begins we may be unable to change or cancel, and changes can delay your order and affect cost. Contact us at (302) 775-9484 right away and we will do our best.
When does production start?
After you approve your proof. Production takes about 2 business days from approval, then US shipping takes 3 to 5 business days.