Shipping policy
Arklavo Shipping Policy Last Updated: November 14, 2026
1. Production Lead Times All Arklavo products are custom-made to order. Orders enter production after payment is confirmed and, where applicable, after proof/artwork approval. Estimated production times:
- Embroidery, DTG printing and heat press: 2 days
- Large/bulk corporate orders: timeline confirmed at order
2. Shipping Timeframes Shipping times are in addition to production lead times. Estimated transit times after dispatch:
- United States: 3–5 business days
- United Kingdom & EU: 3–7 business days
- Rest of World: 7–14 business days
Express shipping is available on request. Rush production may be available. Contact us before ordering.
3. Shipping Carriers We ship via reputable carriers including UPS, FedEx, Royal Mail, and DHL depending on destination and order size.
4. Tracking A tracking number will be emailed once your order ships. Allow 24 hours for tracking to activate.
5. International Orders & Customs International customers are responsible for any applicable customs duties, import taxes, or fees levied by their country. Arklavo is not responsible for delays caused by customs clearance.
6. Shipping Address Accuracy Please ensure your shipping address is correct at checkout. We cannot redirect orders once dispatched. Address errors that result in returned or lost shipments may incur re-shipping fees.
7. Lost or Damaged in Transit If your order arrives damaged or is confirmed lost by the carrier, contact us at info@arklavo.com within 30 days of the expected delivery date with your order number and photos (if applicable). We will work with the carrier and arrange a remedy in line with our Returns & Refunds Policy.
8. Contact Email: info@arklavo.com